Christine Marie Bullon

Quality Specialist
October 13, 1995

About Candidate

Compassionate and dedicated professional with extensive caregiving experience, including
roles as a Volunteer Caregiver, Quality Specialist I, Transcriptionist, Business Process
Associate I, Area Sales Coordinator, and Retail Sales Staff. Known for providing exceptional
support to clients by fostering a safe and nurturing environment. Adept at managing multiple
tasks efficiently while maintaining high-quality standards in documentation and process
management. Demonstrates excellent communication and interpersonal skills, ensuring
effective collaboration with team members and stakeholders. Committed to delivering
personalized care and maintaining the dignity and well-being of clients.

Working Holiday
Current Address:
Iloilo, Philippines
Skill Set

Compassionate Care
Task Management
Quality Assurance
Documentation Skills
Process Management
Communication Skills
Interpersonal Skills
Team Collaboration
Customer Service

Fully vaccinated against COVID-19?
Yes

Location

Education

B

Bachelor of Science in Information Technology

2012-2016
Iloilo State College of Fisheries - Barotac Nuevo Campus

Work & Experience

V

Volunteer Caregiver

July 6, 2024
Mabuhaii Nursing Home

• Assisted clients with daily living activities, including bathing, dressing, and feeding. • Monitored and recorded clients’ health and progress to ensure optimal care. • Provided emotional support and companionship to enhance clients’ quality of life. • Coordinated with healthcare professionals to adjust care plans as needed. • Maintained a clean and safe environment for clients.

Q

Quality Specialist I

August 2, 2021
Crawford & Company - GBSC

• Conducted quality assurance checks to ensure compliance with company standards. • Analyzed data and compiled reports to identify areas for improvement. • Collaborated with cross-functional teams to implement corrective actions. • Developed and updated standard operating procedures (SOPs). • Trained team members on quality assurance processes and standards.

T

Transcriptionist (UK)

January 6, 2020 - July 30, 2021
Crawford & Company - GBSC

• Transcribed audio files into written documents with high accuracy. • Proofread and edited transcripts to ensure clarity and correctness. • Managed and organized digital files for easy retrieval and reference. • Maintained confidentiality of sensitive information in transcripts. • Met strict deadlines for transcript delivery.

B

Business Process Associate

June 24, 2019 - January 3, 2020
Crawford & Company - GBSC

• Assisted in the analysis and optimization of business processes. • Documented and mapped existing workflows to identify inefficiencies. • Supported the implementation of process improvements and new technologies. • Monitored process performance and provided regular updates to management. • Collaborated with teams to ensure smooth transition and adoption of changes.

A

Area Sales Coordinator

September 18, 2017 - February 19, 2019
Grolier International Inc.

• Coordinated sales activities and strategies across assigned regions. • Monitored sales performance and reported findings to senior management. • Assisted in developing sales plans and forecasts to meet targets. • Liaised with customers to address inquiries and resolve issues. • Organized and conducted training sessions for sales staff.

R

Retail Sales Staff

September 16, 2016 - June 16, 2017
Golden ABC Inc.

• Assisted customers in selecting products and provided recommendations. • Processed sales transactions accurately and efficiently. • Maintained product displays and ensured a clean sales floor. • Managed inventory and restocked shelves as needed. • Handled customer complaints and returns with professionalism.

Portfolio

Awards

T

Top Performer of the Month

2021
Outstanding contribution for the team’s success for the month of September, 2021.